Return and Refund Policy
Last Updated: 1 May, 2025
Thank you for choosing reservemyflight.online. We are dedicated to ensuring your experience with our services is satisfactory and seamless. This Return and Refund Policy outlines the terms under which cancellations and refunds may be requested and processed.
By using our services, you acknowledge and agree to the terms detailed in this policy.
Scope of Policy
- Criteria for cancellations and refunds
- Required documentation and deadlines
- Refund timelines and methods
- Applicable charges and non-refundable fees
Note: Refund eligibility may depend on the specific service provider (airline, hotel, rental agency) and the terms of your booking.
1. Definitions
- Company: Refers to reservemyflight.online (“we,” “us,” or “our”).
- Service: Any travel-related product or booking offered through our website.
- Order: A confirmed booking made through our platform.
- You: The customer using our services.
- Website: https://www.reservemyflight.online
2. Refund Eligibility
Refund requests will be considered if the following criteria are met:
- The booking was made directly through reservemyflight.online.
- The request aligns with the service provider's refund and cancellation terms.
- Submission of required documents, such as:
- Booking confirmation or invoice
- Proof of payment
- Relevant email or chat correspondence
- Refunds are typically issued to the original method of payment.
Important: Certain bookings are non-refundable. Late cancellation or policy violations may result in denial or only a partial refund. Administrative fees may also apply.
3. Submitting a Refund Request
To request a refund, follow these steps:
- Review Terms: Check the cancellation and refund policies of the specific service provider (e.g., airline or hotel).
- Prepare Documents: Collect and attach:
- Booking confirmation or invoice
- Payment receipt
- Relevant communication (emails, chats)
- Supporting documents (e.g., medical certificates, official letters)
- Explain Your Request: Clearly outline the reason for requesting a refund.
- Submit Timely: Ensure the request is submitted within the provider’s deadline.
- Escalation: If unresolved, contact our support or initiate a dispute through appropriate channels.
4. Refund Timelines
Once approved, refund processing is initiated. While we assist throughout the process, the final timeline may depend on the third-party provider.
Estimated Processing Times
- Credit/Debit Card: 5–10 business days
- Digital Wallets (e.g., PayPal): 3–5 business days
- Bank Transfers: Varies depending on your bank
Exceptional Cases
We may make exceptions under special circumstances (with proper documentation):
- Medical emergencies
- Loss or bereavement
- Government-imposed travel bans or natural disasters
5. Policy Updates
This policy may be revised periodically. Changes take effect once posted on our website. Continued use of our services implies acceptance of the updated policy.
6. Contact Support
If you have questions or need assistance regarding a return or refund, our support team is available to help.
Email: info@reservemyflight.online
Phone: +1 (866) 938-7498
We’re here to ensure your experience with reservemyflight.online remains fair, reliable, and trustworthy.
